5th February 2025
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WELLBEING MONTH: How to measure the ROI of your programs

Workplace wellbeing has evolved from a ‘nice-to-have’ initiative to a strategic priority for organisations across the country. With growing recognition of its impact on employee performance and overall business success, senior occupational health and safety (OHS) professionals are also under increasing pressure to demonstrate the return on investment (ROI) of wellbeing programs. Here’s how organisations can effectively measure and optimise the value of their workplace wellbeing initiatives, based on input from delegates and suppliers at the Occupational Safety & Health Forum…

1. Define Clear Objectives and Metrics

To measure ROI, start by establishing clear objectives for your wellbeing program. Are you aiming to reduce absenteeism, improve employee engagement, or increase retention rates? Align your goals with quantifiable metrics, such as:

  • Absenteeism: Track reductions in sick leave or time off due to stress-related issues.
  • Retention rates: Monitor improvements in staff turnover, particularly for roles with historically high attrition.
  • Productivity: Use performance data or self-reported surveys to assess increases in output.
  • Employee engagement: Leverage engagement surveys and participation rates in wellbeing initiatives to gauge effectiveness.

2. Leverage Technology for Data Collection

Technology plays a critical role in tracking the success of wellbeing programs. Wearable health devices, for example, provide real-time data on physical activity, sleep patterns, and stress levels, helping organisations evaluate the impact of fitness and wellness initiatives.

Digital platforms and employee feedback tools can also help measure participation and satisfaction rates. For instance, tracking usage of mental health apps or virtual therapy sessions offers insights into the adoption and value of these services.

3. Calculate Financial Impacts

To demonstrate ROI, connect wellbeing outcomes to financial metrics. For example, reduced absenteeism and presenteeism translate into fewer disruptions and increased productivity. Similarly, improved retention reduces recruitment and onboarding costs. Use these savings to build a compelling business case for continued investment in wellbeing.

4. Monitor Long-Term Benefits

While immediate outcomes are valuable, the full ROI of wellbeing programs often unfolds over time. Regularly review the long-term benefits, such as sustained employee engagement, improved company culture, and reduced healthcare costs. Benchmarking against industry standards can also provide additional context for success.

5. Choose the Right Partners

Partnering with experienced wellbeing providers ensures access to the latest tools, resources, and expertise. Look for suppliers who offer measurable impact reports, helping you track progress and refine programs as needed.

Conclusion

Workplace wellbeing is a powerful driver of organisational success, and measuring ROI is key to its sustainability. By aligning programs with clear objectives, leveraging technology, and focusing on financial and long-term benefits, UK organisations can ensure their wellbeing initiatives deliver tangible results, fostering healthier, happier, and more productive workplaces.

Are you searching for Wellbeing solutions for your organisation? The Occupational Safety & Health Summit can help!

Photo by Jason Goodman on Unsplash

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